Shipping Policy

Order Processing

All products are made to order. Orders typically require 2–7 business days for production before shipment.

Production times may vary depending on product type, seasonality, and production partner availability.

Shipping Destinations

Pepocro ships worldwide. Availability may vary depending on the destination country and carrier restrictions.

Shipping Times

Estimated shipping times vary by destination and carrier. Delivery estimates provided during checkout are estimates only and are not guaranteed.

Unexpected delays may occur due to customs processing, weather conditions, carrier issues, or high shipping volumes.

Tracking Information

When available, tracking information will be provided by email after your order has been shipped.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Pepocro is not responsible for orders shipped to incorrectly entered addresses.

Lost Packages

If a package appears lost in transit, please contact support@pepocro.com. We will work with the shipping carrier and fulfillment partner to investigate the issue.

Contact

For shipping-related questions, please contact:

support@pepocro.com