Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–5 business days.
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Handmade items are prepared and shipped directly by us.
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Print-on-demand items are produced after the order is placed.
You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Times
Handmade Products:
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Morocco: 2–5 business days
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International: 7–14 business days
Print-on-Demand Products:
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Production time: 2–5 business days
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Shipping time:
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United States: 3–7 business days
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Europe: 5–10 business days
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International: 10–20 business days
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Please note that these are estimated delivery times and may vary depending on location and carrier delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the products in your order.
Multiple Items
If your order includes both handmade and print-on-demand products, they may be shipped separately and arrive at different times.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes. These charges are calculated at checkout when applicable.
Delays
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
Incorrect Address
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact
If you have any questions about your order, please contact us at:
[Your Email Here]